Returns

Returns and Repairs:

Your satisfaction is very important. All Seth Papac jewelry is crafted by hand. If for some reason you are not fully satisfied, please follow the instructions below. Any purchases made online must be returned directly to Seth Papac Jewelry, and not to retail stores or galleries. We are unable to accept returns for any items bought in store or in gallery. We will accept returns postmarked within 14 days of receiving shipment for credit only, less shipping costs. We do not accept returns after 14 days. All sales are FINAL on customized and discounted-sale items.

For all repair inquiries, please email repairs@papacjewelry.com. We will make reasonable repairs on items for up to 6 months after purchase date. Seth Papac Jewelry reserves the right to deny unreasonable repairs, returns, and exchanges.

 

RETURNS & REPAIRS – SHIPPING

To return merchandise please send all items to Seth Papac Jewelry, 3505 Reynard Way, #32, San Diego, CA 92103. For your protection, please use a well-padded box or envelope and a traceable carrier. We cannot be responsible for items that are lost or damaged during return shipping. All costs related to return shipping are paid by the customer.